Frequently Asked Questions


Check out our event page for more information. Don't hesitate to contact us if you have any questions!

Before your event, we advise you to make a communication to all participants that will prepare them to use WorkAdventure. Indeed, people should know that they are going to participate in a digital event thanks to an innovative solution and like no other!

Generally, people will arrive on your map all at the same time, so it is a good practice to make the entry zone "silent" in order to prevent players from triggering many connexions with other players. Read more about silent zones.

It's also a good practice to define a Help Desk in your map with a PDF to open or a website that explains your event and WorkAdventure.

If your room is private, each player will have his dedicated URL (it looks like:[token]), after importing all your members into the back office you have to send the invite email to everybody and make sure that each player uses its link and don't share it with anyone.

If your room is public, you can also send the invite email, but keep in mind that anybody with the public link (it looks like:[organization]/[world]/[room]) can enter your room without any restrictions. The best way to onboard the participants is to communicate the public link just when you want them to enter WordAdventure.

Thanks to all the events organized in WorkAdventure we were able to create a map preset for each type of event. You can choose the preset that suits you the most and make it your map. Check out our presets.

If you have a precise idea of the design of your map and that it does not match any of the presets, you can contact us for this or even create the map yourself if you want! Read more about map building.

In our opinion, the best way to enjoy WorkAdventure and offer an immersive and personalized experience is to create a dedicated map.

When subscribing to the event offer, you will get 5 days of premium features. If you need more days you will have to pay for an additional event plan.

In some situations we can add extra days to let you fully test your rooms, this may be the case if your event is during 4 or 5 days for example, or if you have a big project with many rooms and many features to test (like live streams). Contact us if you need.

In WorkAdventure you can interact with people in many ways. Jitsi is a good way to enter a video conference quickly but with too many people inside (50+) it can also not be the best solution because of performance. If you need to have a keynote or any kind of presentation, the best way to do this will be to set up a live streaming system. Youtube live is the easiest way to achieve that but we also can configure live streams through other platforms. Contact us if you need a specific setup. Read more about Youtube livestream integration.

In WorkAdventure we use a tag system to be able to define roles to members. You can affect specific tags to your moderators, admins, speakers... and associate a custom skin just for those tags. Read more about custom Wokas.

Customizing your Wokas is a premium feature. Check out our pricing page.

Technically, you can safely plan to have 1000+ simultaneous players on a single map. But be aware that you will have to design a map big enough to welcome all your users!

If you are an event organizer, do not forget there is a difference between the total number of attendees and the number of simultaneous people connecting.

If you plan to have way more players, please contact us!

It is possible to host very large events on WorkAdventure. The largest event to date was the remote "Chaos Computer Club" event that was organized on a modified version of WorkAdventure to create "parallel universes" on the fly. It welcomed 10000+ attendees!

More question? Ask us here!

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