Frequently Asked Questions

The freemium plan allows you to have 15 simultaneous users in your map. All users over the limit will have a denied access to your virtual space.

If you need more capacity, upgrade to one of our paid plans.

You can get a free account for your non-commercial open source project if you match these criterias:

• Your project meets the Open Source definition,
• Your project is at least 3 months old,
• Your project is actively and regularly developed,
• You are the project lead or an active committer,
• Your project is NOT sponsored by a commercial company or organization,
• Your project does NOT have paid employees,
• Your project does NOT provide commercial services (such as consulting or training) around the software, and does NOT distribute paid versions of the software.

Contact us directly to get more information.

When you sign in, you automatically get the freemium plan. Whether you keep the freemium plan, or decide to upgrade to the premium plan, you can decide to pick up a ready-to-use template, to create your own map or to ask one of our designers to build it for you.

The freemium plan includes:

• Creation of one or several virtual spaces,
• Maximum 15 simultaneously connected users,
• Basic features: custom avatars and companions, chat, video and audio services, bubble zones (4 avatars max. at the same time), meeting rooms (for more than 4 avatars at the same time), silent zones, website integrations, emojis, moderator rights, custom URL link, mobile and desktop app (PWA), the move on-click, the locked bubble, the follow WOKA and the away mode feature.

The premium plan includes:

• Creation of one or several virtual spaces,
• Unlimited number of simulataneously connected users,
• Basic features: custom avatars and companions, chat, video and audio services, bubble zones (4 avatars max. at the same time), meeting rooms (for more than 4 avatars at the same time), silent zones, website integrations, emojis, moderator rights, custom URL link, mobile and desktop app (PWA), the move on-click, the locked bubble, the follow WOKA and the away mode feature,
• Premium features: access management, auto login token, advanced moderator rights, dedicated rooms for moderators, detailed users' list, global messages, live streaming and recording, Google Calendar integrations, business cards, custom contact menu, SSO authentification and co-websites.

You can upgrade to a paid plan to get the premium features at any time from your dashboard. If you need any help during your journey with us, please do not hesitate to contact us.