Sub-processors
Data centers
| Name | Purpose | Additional information |
|---|---|---|
| OVH-Cloud (Gravelines, France) | The OVH data center hosts the WorkAdventure Platform, Website (this website), the meeting rooms (Jitsi) and all the data we gather for regular business operation (user accounts, list of members, analytics, etc…) | ISO 27001 / 27017 SOC 1 CSA More details |
| AWS (Dublin, Ireland) | The Amazon Web Services data center hosts the TURN servers. No data is stored in the AWS data center. Data is only processed “in-transit” | ISO 27001 More details |
WorkAdventure Website
| Name | Purpose | Additional information |
|---|---|---|
| Pipedrive | We use Pipedrive as our Customer Relationship Management. Pipedrive is GDPR compliant. | More details |
| Mailjet | We use Mailjet as our email processing service. Mailjet is GDPR compliant. | More details |
| Google Tag Manager | We use Google Tag Manager in our website. This service allows website tags to be managed via an interface. The Google Tag Manager only implements tags. No cookies are installed and no personal information is collected. The Google Tag Manager triggers other tags that may collect data. The Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it remains valid for all tracking tags if they are implemented with Google Tag Manager. | More details |
| CMP Sirdata | We use Sirdata as our Consent Management Platform. Sirdata is GDPR compliant. It allows users to opt-in or out of data collection via cookie consent. | More details |
| Google Advertising Products | We use Google Ads as a marketing tool to promote our products and services. | More details |
| We use Facebook Ads as a marketing tool to promote our products and services. | More details | |
| LinkedIn Ireland Unlimited Company | We use LinkedIn Ads as a marketing tool to promote our products and services. | More details |
| YouTube | We redirect users to our YouTube channel for tutorials and product promotions’ purposes. | More details |
WorkAdventure Administration dashboard
| Name | Purpose | Certifications |
|---|---|---|
| Mailjet | We use Mailjet to send e-mails. E-mails are mostly sent to administrators and organizations, with the notable exception of the “forgot your password” emails that can be sent to any user. The primary information Mailjet has access to is the email addresses of recipients of the emails and the content of the emails themselves. | More details |
| Stripe | We use Stripe to process one-time and recurring payments. | PCI Service Provider Level 1 |
| Sentry | We use Sentry for error tracking, crash reporting, and application monitoring. Sentry acts as a data processor, with a GDPR-compliant Data Processing Addendum (DPA) and the option to host data within the European Union. In addition, Sentry is self-certified under the EU-US Data Privacy Framework, ensuring compliant international data transfers. | Data Processing Addendum |
WorkAdventure Platform
| Name | Purpose | Certifications |
|---|---|---|
| LiveKit | We use LiveKit Cloud to stream a part of our real-time video and audio communications. | Data Processing Agreement |
| OpenAI | If (and only if) you enable OpenAI bots, we use OpenAI APIs to respond to your text or audio queries. | Data Processing Agreement |
| Sentry | We use Sentry for error tracking, crash reporting, and application monitoring. Sentry acts as a data processor, with a GDPR-compliant Data Processing Addendum (DPA) and the option to host data within the European Union. In addition, Sentry is self-certified under the EU-US Data Privacy Framework, ensuring compliant international data transfers. | Data Processing Addendum |