Are video and audio calls recorded or stored?

No. Audio and video streams in WorkAdventure are relayed in real time between participants and are never written to disk by WorkAdventure. When the conversation ends, nothing remains on our servers.

The only exception is an explicit recording: when a participant starts a recording in a meeting, the resulting file is stored by WorkAdventure. The user who started the recording can view it, download it and delete it at any time. Every participant is notified when a recording starts. A recording is kept for at most 90 days, or until the user deletes it, whichever comes first.

Video quality statistics (for instance connection quality and packet loss) are collected to help us diagnose issues; they contain no media and are kept for three months.