Why does the camera change automatically every time I connect?

If the camera is not always the right one when you join your virtual office, Chrome is probably detecting several cameras and picking the one it considers the priority device. On Mac this can happen when an iPhone is offered as a camera alongside the computer’s built-in one; an external webcam or a monitor with a camera does the same, and the choice can change from one session to the next.

Set the camera in WorkAdventure. Open the camera settings, click the chevron, and choose the device you want. WorkAdventure selects it again at every session, whenever it is available.

Set it in Chrome as well. Go to Settings, Privacy and security, Site settings, then Camera, and choose your Mac’s built-in camera as the default.

Check the permission for your space: click the icon to the left of your virtual office URL and make sure camera access is allowed.

Once you have changed this, close the tab or the browser completely and reconnect to your virtual office.