Why cannot I speak to other users in a bubble zone or in a conference room?

You can connect to WorkAdventure, move your character, but when you get close to another user, you cannot speak with him/her? Or you cannot speak or hear people in a Jitsi room?

All these problems can occur when we cannot establish a video / audio connection. In technical jargon, we call those “WebRTC” connections. WebRTC connections can fail due to a wide number of issues but most of the time, this is due to a network that is too restricted because of firewalls or other protections installed by the network administrator.

Direct your network administrator to the Preparing your network page to help him adapt the settings of the network to WorkAdventure.